{"id":292,"date":"2022-12-13T01:45:02","date_gmt":"2022-12-13T01:45:02","guid":{"rendered":"https:\/\/formatiq.ca\/?page_id=292"},"modified":"2026-02-09T06:31:33","modified_gmt":"2026-02-09T06:31:33","slug":"demande-de-support","status":"publish","type":"page","link":"https:\/\/formatiq.ca\/en\/demande-de-support\/","title":{"rendered":"Support request"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.19.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb95%\u00a0\u00bb max_width=\u00a0\u00bb2560px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/formatiq.ca\/wp-content\/uploads\/2022\/12\/Formatiq_Main-Logo_BO-1200.png\u00a0\u00bb title_text=\u00a0\u00bbFormatiq_Main Logo_B+O-1200&Prime; align=\u00a0\u00bbright\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100px\u00a0\u00bb width_tablet=\u00a0\u00bb100px\u00a0\u00bb width_phone=\u00a0\u00bb150px\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb sticky_position=\u00a0\u00bbtop\u00a0\u00bb sticky_offset_top=\u00a0\u00bb50px\u00a0\u00bb sticky_limit_bottom=\u00a0\u00bbsection\u00a0\u00bb sticky_position_tablet=\u00a0\u00bbtop\u00a0\u00bb sticky_position_phone=\u00a0\u00bbnone\u00a0\u00bb sticky_position_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb width__hover_enabled=\u00a0\u00bboff|desktop\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.19.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb-150px||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_contact_form use_spam_service=\u00a0\u00bbon\u00a0\u00bb recaptcha_list=\u00a0\u00bbFormatiq|Formatiq-0&Prime; email=\u00a0\u00bbsupport@formatiq.ca, incoming.desk@formatiq.ca, michaelarel3+lji31quzmzbkyz0eemef@boards.trello.com\u00a0\u00bb title=\u00a0\u00bbDemande de support\u00a0\u00bb custom_message=\u00a0\u00bbNom: %%prenom%% %%nom%%||et_pb_line_break_holder||Num\u00e9ro de t\u00e9l\u00e9phone: %%telephone%%||et_pb_line_break_holder||Courriel: %%courriel%%||et_pb_line_break_holder||||et_pb_line_break_holder||L&rsquo;utilisateur a rempli une %%demande_simplifie%%||et_pb_line_break_holder||||et_pb_line_break_holder||Type d&rsquo;assistance %%type_assistance%%||et_pb_line_break_holder||||et_pb_line_break_holder||Si support technique:||et_pb_line_break_holder||Type(s) d&rsquo;appareil(s):  %%type_d&rsquo;appareil%%||et_pb_line_break_holder||||et_pb_line_break_holder||   Si ordinateur:||et_pb_line_break_holder||   OS ordinateur: %%os%%||et_pb_line_break_holder||   Type de probl\u00e8me: %%type_probleme_ordi%%||et_pb_line_break_holder||||et_pb_line_break_holder||   Si appareil (cellulaire ou tablette):||et_pb_line_break_holder||   OS appareil (cellulaire ou tablette): %%os_mobile%%||et_pb_line_break_holder||   Mod\u00e8le de l&rsquo;appareil (cellulaire ou tablette): %%modele_mobile%%||et_pb_line_break_holder||   Type de probl\u00e8me: %%type_probleme_mobile%%||et_pb_line_break_holder||||et_pb_line_break_holder||   Autre(s) trouble(s):||et_pb_line_break_holder||   %%problemes%%||et_pb_line_break_holder||||et_pb_line_break_holder||Si formation:||et_pb_line_break_holder||Formations g\u00e9n\u00e9riques demand\u00e9s:||et_pb_line_break_holder||%%type_formations_generique%%||et_pb_line_break_holder||Autres formations:||et_pb_line_break_holder||%%formations%%||et_pb_line_break_holder||||et_pb_line_break_holder||Message:||et_pb_line_break_holder||%%message%%\u00a0\u00bb use_redirect=\u00a0\u00bbon\u00a0\u00bb redirect_url=\u00a0\u00bb\/page-de-confirmation\u00a0\u00bb success_message=\u00a0\u00bbVotre demande a \u00e9t\u00e9 envoy\u00e9e avec succ\u00e8s! 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